Accessibility Statement

Last updated: November 9, 2026

The Key Collective is a small, Atlanta-based embroidery shop, and we want everyone to be able to browse, shop and contact us easily, including people who use assistive technology such as screen readers, keyboard navigation, magnification or voice control.

Our goal

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with disabilities.

What we have done

• Added descriptive alternative (alt) text to our product and page images.

• Checked text and button colors for sufficient contrast.

• Organized pages with clear, logical headings.

• Written product titles and descriptions in plain language, including sizes, colors and personalization options.

Known limitations

Our site is built on Squarespace, and a few parts are controlled by the platform's templates rather than by us. For example, some product option menus (such as color or size selectors) may not be announced clearly by every screen reader, and the scrolling text banner on our homepage moves automatically. We review the site regularly and fix issues as we find them.

Need help or found a problem?

If you have trouble using any part of this website, or need information in a different format, please email us at hello@thekeyco.co or use our contact page. We are always happy to help you place an order or answer product questions directly, and we try to respond within 2 business days.